Help

Can I watch the streams after the event? For how long?

You will be able to watch all of the performances back on demand for two weeks following the event. Access will end at midnight on Feb 11th.

How do I log in to participate in the event?

1. Copy your DICE access code received by SMS or email and follow the link to https://americanafestuk.com/virtual-wristband & click COLLECT.

2. Sign up for an AmericanaFest UK account by filling in your details (same email used for your ticket!) and clicking submit. You will not be able to login using your AMA UK or DICE login details. This is a separate event website so you will need to create a new account.

3. You will then be asked to enter your access code - paste it here

4. You're in!

If you need to buy your ticket, please click the buy tickets button and follow instructions to pay and access the site. If you didn't receive your access code from DICE please get in touch with their customer service team who will be happy to help out.

If you're having other issues logging in please email events@theamauk.org

We recommend you go through the Sign Up / Log In process on the AmericanaFest UK microsite as soon as possible in order to collect your virtual wristband for the event. Once you do this you will be able to explore the site and view the schedule in advance, as well as information/links for the artists performing at the festival. This should help you to plan your schedule and avoid missing out on artists you'd like to watch! We request that you collect your virtual wristband no later than Sunday 24th January.

Can I connect with other attendees or chat during the stream?

Yes there will be a live chat box in the 'bar' area either beside ior under each stage. There are two seperate chat rooms, one for each stage.

How do I update my name in the live chat?

There is a little transparent logo in the bottom right side of your screen which will enable you to update your name.

Can I stream the event on multiple devices?

You will be able to cast the stream to your television using HDMI cable, chromecast or Apple TV features.

I am having tech troubles, who can help?

Please email events@theamauk.org

What is the best device to watch the stream on?

If you have the technology available we recommend casting the performances to your television and participating in the live chat on your laptop or mobile device.

What is the best browser to watch the stream on?

Google Chrome

What is the event hashtag to join in online discussions on social media?

#AMAUK21 @theamauk

Where can I find out more about your sponsors?

Please scroll to the bottom of the website for a list of all sponsors & partners. If you click their logo you will be taken to their websites to find out more.

Where can I find out more about the artists involved?

Click the 'ARTIST' menu button at the top of the website.

Can I fast forward, pause and rewind the stream?

You cannot fast forward or pause the live stream but you can rewind. Once the performance has finished you will be able to go back and watch it again shortly afterwards and at that point you can pause and fast forward.

How do I flick between stages?

Simply click on Stage 1 or Stage 2 to switch between stages.

Will there be a schedule of performances published so I know who's on when?

Head to the 'FULL SCHEDULE' page using the menu button at the top of the website.

How do I vote in the awards?

Voting is now closed.

Where do I find my ticket code?

If you purchased or redeemed a ticket via DICE they would've sent you an email or SMS with your ACCESS code.

Is there merch available?

YES! Click the merch button above to see the 2021 range.